Contacts
Guests land in Contacts when they RSVP or buy a ticket. You can also add one person by hand or import a CSV file. Only add people who agreed to hear from you.
Email consent: check the box "This person asked me to email them" when you add someone or import a file. We save your name and the time as proof. Without it, you cannot email them. Someone who unsubscribed stays unsubscribed.
Text consent: you cannot add or import it. Only the guest can say yes to texts, at checkout or by texting a sign-up word.
Imports take a .csv or .txt file up to 5 MB and 20,000 rows. You match the columns, check the counts, then run it. You can search, filter, tag, and mark VIPs. Team members can do all of this except download and delete. Those are for the owner.
- Open the Contacts tab.
- Press Add a contact, or press Import a file.
- For an import: upload the file, match each column, press Check the file, then press Import.
- Press a name to see tags, notes, consent and history.
Last checked 2026-10-03. Wrong or out of date? Email support@charlottelist.com.