Email your contacts

You write an email from parts: heading, text, button, picture, event and line. Type {first_name} for each person's first name. Only contacts who asked for your emails get it. People who unsubscribed never do.

Each email to one person uses 1 email credit. Ticket and order emails are free. Before your first send, add your mailing address in Settings. Pick a group such as all contacts, VIPs, past guests, one event, or a tag.

Send a test to yourself first. A test uses no credit. You can send now in small batches, or schedule a time at least 5 minutes ahead and within a year.

Under Send by itself, you can set up a welcome email, a thank-you after an event, and a "we miss you" email. Owners and team members can both write and send.

  1. Open the Email tab.
  2. Press Write a new email.
  3. Add a subject and your parts.
  4. Pick who gets it.
  5. Press Send a test to me.
  6. Press Next: send it, check the page, then press Send now or pick a time.

Last checked 2026-10-03. Wrong or out of date? Email support@charlottelist.com.

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